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acSys CRM helps Service Delivery Organizations in achieving “Service Level Excellence” with both internal and external customers by meeting or exceeding the established “Service Level Agreements”
CRM is a powerful, intuitive and easy-to-use web-based collaborative system which is rich in functionalities to track and manage business issues. CRM gathers and tracks projects, bugs, issues and automatically manage them through to resolution.
CRM enables configuration of issue types and workflow giving the flexibility to mold the system to suit businesses from software development, manufacturing, to help desk
Managers can obtain status reports of the projects by specific filter criteria such as Employee, Project Code, Client, Product, Date and Priorities
Core Components
Core Components of CRM are Project Tracking, Issue Tracking, Effort Tracking, HR Management
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