Smart Tracking System    
Eazy Pres Demo

acSys CRM helps Service Delivery Organizations in achieving “Service Level Excellence” with both internal and external customers by meeting or exceeding the established “Service Level Agreements”

CRM is a powerful, intuitive and easy-to-use web-based collaborative system which is rich in functionalities to track and manage business issues. CRM gathers and tracks projects, bugs, issues and automatically manage them through to resolution. 

CRM enables configuration of issue types and workflow giving the flexibility to mold the system to suit businesses from software development, manufacturing, to help desk

Managers can obtain status reports of the projects by specific filter criteria such as Employee, Project Code, Client, Product, Date and Priorities 

Core Components

Core Components of CRM are Project Tracking, Issue Tracking, Effort Tracking, HR Management

Help Desk
Problem Tracking
Issue Tracking
Bug Tracking
Problem Tracking
Problem Tracking System
Online problem Tracker
Issue Tracking
Web Based Issue Tracking System
Project Tracking
Project Budgetting
SLA Management
Resource Planning and Project Allocation
Project Estimation

Web Based Effort Tracking System
Online Effort Tracker
Effort Tracking Tool
HR Management
Document Control

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